PAYMENTS, ORDERS, SHIPPING AND POLICY INFORMATION
Below is a bit of information that I thought might be helpful to you. Please feel free to contact me if you have any questions. Thank you!
If you are ordering any of my handmade Journals or anything handmade:
Your order will be processed securely through PayPal. You may pay with funds in your own PayPal account, or use a debit or credit card. Please note: You don't have to have a PayPay account to use their services as you can use it as a "guest" only. By shopping through PayPal, you have the added assurance that should something go wrong, you as the buyer are protected.
If you order a digital (printable) kit from my Etsy Shop here on my website:
Your payments will be handled through Etsy and you will have available all forms of payments that Etsy allows.
2: ORDERS FOR HANDMADE ITEMS
Thank you for your order! It will be processed and on its way do you in a timely manner. Care is taken to make sure that it arrives in good condition and undamaged. Please contact me with any questions.
Please note: The items I sell in my shop are handmade so I am unable to accept returns or issue any refunds. I want your experience with my shop to be a positive one and I certainly want you to be pleased with your purchase, my service, and my handiwork. If you have any problems with your order, I ask that you, please, contact me immediately, so that we can discuss and resolve any issues you may have.
There are no shipping charges as I include them in the price and ship via 1st Class through the USPS. I will process your order in 1 to 3 business days and notify you by email when I have shipped your order.
I only mail to customers in the U.S.A. at this time. I may consider changing this at a later date.
4: DIGITAL KITS
As soon as your payment has processed you will receive an email with a link to download your purchase. For obvious reasons, there are no refunds or returns with my digital files.
© 2020 Porch Swing Designs All Rights Reserved
THESE DIGITAL PAPERS/ARTWORK CANNOT BE DIRECTLY DOWNLOADED AND SOLD COMMERCIALLY (DO NOT CLAIM AS YOUR OWN ARTWORK).
Note: The above terms apply to ALL my products, including freebies.
If you have any questions please contact me. Please respect the work of artists as these works took many hours to create and design and are being offered to you at incredibly low prices.
I hope you LOVE my designs and have fun creating and making beautiful things with them!
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us through "Contact" on our website.